Dec 15, 2025

We’re thrilled to share some big news about the future of our dictation service! 


Starting 1st January 2026, we’ll be introducing a new billing structure that reflects the cutting-edge technologies we’ve invested in—designed to make your experience faster, more accurate, and more reliable than ever before.


What’s changing?

Beginning 1st January our billing method will shift to a new structure of per minute of dictation received.

This update allows us to fully leverage our state-of-the-art transcription technologies, which bring you:


• Faster processing and turnaround times – get your dictations back quicker.

• Enhanced accuracy and reliability – fewer errors, smoother results.

• Improved service performance – paving the way for future innovations and continued improvements.


What does this mean for our customers?

• The new billing method will apply to all dictations submitted on or after 1st January 2026.

• Your invoices and statements will clearly show the updated calculation method.

• No action is required from you—simply enjoy the benefits of our upgraded service!


Our commitment to our customers

We’re dedicated to making this transition smooth and ensuring you get the best possible experience. 


If you have any questions, our team is here to help—just give us a call!



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PA Answer Ltd

46a St Mary’s Street, 

Ely, Cambridgeshire

CB7 4EY

T: 0333 800 0085

PA Answer Ltd

46a St Mary’s Street, 

Ely, Cambridgeshire

CB7 4EY

T: 0333 800 0085

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